Using Case Study Methodology Embedded in a Systems-based Framework to Understand Individual Successes within a Complex Project:
This PowerPoint outlines the use of Case Studies within the Systems-Highlights-Patterns (SHP) Process, a framework designed by EMEC for the evaluation of complex projects. The SHP Process is a three-step iterative process that is based on a developmental evaluation approach and borrows from practices in systems thinking and strategy theory. In contrast to outcomes based approaches, the SHP Process offers better explanatory power in complex situations. First, evaluators gain an understanding of the program system using a systems thinking model. Second, evaluators create a highlights table to track project accomplishments and emergent ideas longitudinally. In the third step, evaluators create diagrams focused on patterns of action in order to visually depict the system as a function of time. However, not all project successes were easily identifiable and thus were not being represented in the identified project metrics. To remedy this situation, a selection of case studies was added to the evaluation plan. In our planned presentation, we will discuss the process of case selection, data collection, and report use. We will provide examples of completed cases. Also, we will review how the case studies are used. Participants gain knowledge about the utility and practical application of the Case Study methodology in their evaluations of complex projects.
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