What Is Knowledge Flow? Knowledge Flow represents the dynamic construction and exchange of group knowledge. It occurs during the discovery, capture, sharing, and application of knowledge. Every step of the evaluation process involves these transactions. Why is Knowledge Flow important? Knowledge Flow offers a tangible way to operationalize evaluation capacity. An organization can increase its capacity by improving how systematic and effective its use of knowledge during evaluative tasks. As an added advantage, the organization can concentrate on improving the knowledge parameters that serve its most important evaluation questions. How is Knowledge Flow measured? Knowledge Flow is measured by the activities that provide knowledge upfront to evaluatees and that generate and preserve new knowledge for the “next time”. It can be counted throughout all of the organization’s conditions, contexts, and management areas. The take-away? 1. Best-practice organizations continuously demonstrate the activity of Knowledge Flow during the evaluation process. 2. Front-line tacit knowledge is a strategic asset that can be elicited many ways. 3. In high-performing organizations, evaluative Knowledge Flow is often connected to improving and achieving organizational objectives. 4. This study illuminates what constitutes a genuine learning organization and brings us one step closer to gauging evaluation capacity by the yardstick of organizational outcomes. The challenge? Is Knowledge Flow a legitimate barometer of internal evaluation capacity? #KnowledgeFlow #evaluationcapacitybuilding #OrganizationalLearningandEvalCapacityBuilding #2012Conference