Here are the slides from my presentation on website evaluation at AEA 2011. There are links to online resources at the end.
The presentation focuses on websites, rather than services delivered online (such as counselling over the internet) which might be the subject of another paper.
I would love to hear from people with experience evaluating websites or online services to discuss issues and new ideas and tools.
#IntegratingTechnologyintoEvaluation #onlinewebsite #2011Conference