Materials shared in the session at the 2013 Conference session on the World Bank Institute's approach to results management. The panel includes a conceptual introduction to the Capacity Development and Results Framework, an exploration of the World Bank Institute's results management cycle and the systems and processes in place to implement it, and a more in-depth look at two analytic tools recently piloted as part of this work - outcome harvesting, and analysis of client survey responses using the framework. #SystemsinEvaluation #QualitativeMethods #CDRF #ProgramTheoryandTheoryDrivenEvaluation #2013Conference #InternationalandCross-CulturalEval #BusinessLeadershipandPerformance