This powerpoint file was presented at AEA Nov 2011 by Mercy Corps. This presentation focused on Mercy Corps's effort to answer the question that keeps us up at night: How do we know how we are doing? This system aligns a tremendously diverse set of programs with the agency's Mission through a specially designed framework of themes and broad indicators. This presentation briefly describes the 3-year journey taken to answer a critical question, and some of the things we have learned along the way.#MercyCorps