These are the presentation slides from session #585 of the Evaluation 2010 conference in San Antonio. They include presentations by Michael Hendricks, Amy Corron, Najah Callander, and Abeer Monem. The topic is how to help nonprofit agencies actually USE outcome measures to improve their programs, not just measure them to report to funders. Speakers include all perspectives -- a national consultant, a manager at a large United Way, a front-line outcomes staff person at that large United Way, and a program director at a United Way-funded domestic violence agency.#InternalEvaluation #OrganizationalLearningandEvalCapacityBuilding #HumanServicesEvaluation #SocialWork #2010Conference #Non-ProfitsandFoundationsEvaluation #EvaluationUse #HowTo